FAQS

1. How can I place an order?

• To place an order, simply browse our website and add the desired items to your shopping cart. Proceed to checkout, where you'll provide your shipping and payment information. Once your order is confirmed, we'll process it and send you a confirmation email.

2. What payment methods do you accept?

• We accept various payment methods, including credit/debit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, Google Pay, and Shopify Pay.

3. Can I track my order?

• Yes, once your order has been shipped, you'll receive a confirmation email with tracking information. You can use this tracking number to monitor the status and estimated delivery date of your package.

4. How long will it take to receive my order?

• For domestic orders (within the USA), please allow 5 to 7 business days for delivery after processing. International orders may take between 7 to 20 business days, depending on the destination and customs processing times.

5. What is your return policy?

• We want you to be completely satisfied with your purchase. Please refer to our Refund Policy for detailed information on returns and exchanges.

6. Do you offer international shipping?

• Yes, we ship internationally. However, please note that international orders may be subject to customs duties, taxes, and fees, which are the responsibility of the recipient.

7. How can I contact customer support?

• If you have any questions or concerns, please don't hesitate to contact our customer support team at support@uniquecrafts.us. We're here to assist you with any inquiries regarding orders, shipping, products, or returns.

8. Are your products authentic/original?

• Yes, all our products are authentic/original. We take pride in offering high-quality items sourced from reputable suppliers.

9. Do you offer wholesale or bulk purchasing?

• Yes, we offer wholesale and bulk purchasing options for select products. Please contact us for more information and pricing details.

10. Can I cancel or modify my order after it's been placed?

• Once an order has been placed, it cannot be canceled or modified. Please double-check your order details before completing your purchase.